Technology & SaaS
Your product wins the demo. Your security closes the deal
Security support for NZ technology companies and SaaS teams — built for the deal that stalled on question 47, the AWS account no one formally owns, and the cross-tenant leak that surfaces three weeks later.
Sector Reality
The question a customer or insurer asks before the deal
It rarely starts with a breach. It starts with an enterprise buyer asking for the SOC 2 evidence pack before the renewal lands
Waiting costs more on a B2B roadmap. A customer security questionnaire becomes a stalled renewal. A subprocessor disclosure request becomes a contract amendment. A board-level AI governance question becomes a delayed product launch. Every week without a clean answer puts the deal into the next quarter
Common Pressure Points
Where the questions cluster before the deal lands
Where the enterprise buyer, the sales team, the platform engineering lead, and the board all ask for different slices of the same evidence pack
The enterprise deal stalled on question 47 of the security questionnaire
The demo went well. Pricing was agreed. Then legal asked for a signed supplier security questionnaire, and the deal hasn't moved since. Engineering is writing answers from scratch, the founder is hassling sales, and the customer has gone quiet. The deal isn't lost yet, but it's no longer on the forecast the board will see.
The engineer who set up AWS left in 2022. Who owns the root account now?
They used a personal email for the login, two-step on their phone, and a billing card that's no longer active. The handover email is in a Slack archive nobody can search. Now a customer has asked where exactly their data lives, and the trail goes quiet at the root account.
For twelve minutes, one customer saw another customer's data
A misconfigured API endpoint briefly returned the wrong tenant's response. No one noticed at the time. Three weeks later, the affected customer's security team finds it in an access log. The call that follows is the most expensive call the company will take this quarter — and the response in the first hour decides whether the relationship survives.
The procurement portal asks for an ISO 27001 report. You can't upload one
Enterprise, government, and international buyers have shifted from asking about certifications to demanding copies. Their procurement portals have required-upload fields for ISO 27001, drop-downs for SOC 2 attestation dates, and text boxes for your incident response plan. Companies that built it early win those deals without a conversation. Companies that didn't are on the phone to an auditor, apologising for how long it's going to take — while the deal moves on.
Standards That Apply
The evidence that ends the questionnaire loop
Common obligations and buyer expectations
Relevant Services
First month: baseline, ownership, and one piece of evidence
The first move: a SOC 2-aligned evidence baseline, a tested customer-security-response flow, and one piece of evidence the buyer can't bounce
Stop rewriting the same questionnaire for every deal
Answer customer and partner security questionnaires without slowing deals down or rebuilding the response every time.
See what an auditor will ask for before they ask
See how ready you are for audit and assemble the evidence before the auditor, customer, or assessor starts the clock.
Stop Rebuilding The Same Evidence For Every Standard
Stop rebuilding the same evidence for every buyer, framework, and audit request by showing where one control can satisfy more than one demand.
Stop Maintaining Policies Nobody Actually Reads
Put the policies the business actually needs in place, keep them current, and stop policy work turning into an annual scramble.
Remember every security promise across every contract
Keep customer security and privacy obligations in one register so commitments, exceptions, and evidence do not disappear between contracts.
Find the AI tools already making decisions for the business
Put guardrails around AI use before a customer, regulator, or leadership team asks who approved it, what data it touches, or how you are controlling the risk.
Questions We Hear
The questions every discovery call opens with
We're a startup — can we afford security governance this early? +
Over a third of technology companies have lost a deal because they couldn't meet customer security requirements or demonstrate adequate certifications. The cost of security leadership isn't an expense — it's revenue enablement. Every enterprise deal that requires a completed security questionnaire, ISO 27001 evidence, or SOC 2 attestation is a deal you can't win without the groundwork in place. Support starts from $1,750 a month — less than the margin on a single enterprise contract.
Our engineering team handles security — why do we need external security leadership? +
Your engineers build secure products. But product security isn't the same as company-wide security oversight. When an enterprise customer sends a 200-question security questionnaire, they're asking about policies, risk decisions, vendor management, incident response, and compliance — not your code review process. External support builds the layer that sits above your engineering team and speaks the language your customers expect.
We haven't been breached — why invest now? +
Over a third of technology companies have lost deals for lacking security certifications, and the NCSC's Minimum Cyber Security Standards are now published for agencies under the Government Chief Information Security Officer mandate, with other agencies able to adopt them too. Your customers aren't waiting for you to be breached — they're evaluating your position before they sign. Companies that build the foundations early access higher-value market segments. Companies that wait end up building it under pressure when a deal is on the line.
How quickly can we get ISO 27001 ready? +
For a typical NZ small business technology company, 6 to 9 months from a standing start is realistic. We accelerate it by structuring the work around ISO 27001 requirements from day one — so every policy, risk assessment, and control you put in place counts toward certification. Most companies start demonstrating meaningful compliance to customers within the first quarter, well before formal certification.
What Usually Happens Next
Get the answers ready before the next enterprise deal stalls on a questionnaire
If customer security reviews, a certification ask, or an incident investigation is already taking the team off the roadmap, we'll help you sort what needs to be in place first — without turning engineers into policy writers.