Good Security

Service

Make Awareness Change What Staff Actually Do

Turn awareness from annual box-ticking into staff behaviours that reduce the risks most likely to cost the business money, time, or trust.

Talk through whether this fits See where the wider gaps are

Typical deliverable

Awareness Plan

Detailed awareness plan covering objectives, target audiences, content topics, delivery methods, schedule, and success metrics.

Content Library

Professionally developed awareness content including online learning modules, email campaigns, posters, and team briefing materials tailored to your context.

Phishing Simulation Plan

Design for simulated phishing campaigns including scenario templates, reporting procedures, and reporting metrics.

In practice

The awareness plan sets out the annual schedule, the themes to cover, the campaign and training mix, the behaviours being targeted, and the reporting measures leadership can use to see whether risk is actually reducing.

The pressure

Annual awareness training is getting completed, but it is not clearly changing the behaviours that still create business risk

You get an awareness plan tied to real business risk, clearer messaging priorities, and a more usable way to coach staff.

Annual awareness training often proves completion but changes very little. A structured awareness plan gives the business a practical framework tied to the real risks your people face, the behaviours that matter, and the reporting leadership needs to see.

Good Security designs the plan, content mix, and measurement approach so awareness becomes part of how the business operates rather than a once-a-year compliance task.

Deliverables

The artefacts that land on your desk

An annual awareness plan, a tailored content library of modules and campaigns, a phishing simulation design, and behaviour-trend metrics for leadership

Awareness Plan

Detailed awareness plan covering objectives, target audiences, content topics, delivery methods, schedule, and success metrics.

Content Library

Professionally developed awareness content including online learning modules, email campaigns, posters, and team briefing materials tailored to your context.

Phishing Simulation Plan

Design for simulated phishing campaigns including scenario templates, reporting procedures, and reporting metrics.

Metrics & Reporting (Board oversight)

Ongoing measurement of awareness effectiveness including completion rates, phishing simulation results, incident reporting rates, and behaviour trend analysis.

What that looks like in practice

The awareness plan sets out the annual schedule, the themes to cover, the campaign and training mix, the behaviours being targeted, and the reporting measures leadership can use to see whether risk is actually reducing.

Outcomes

What stops being a scramble

Staff recognise the situations most likely to bite, awareness effort targets the highest-risk behaviours, and leadership sees whether the plan is actually working

  • Staff know what to look for in the situations most likely to affect the business.
  • Awareness effort becomes more targeted because the highest-risk behaviours are named and measured.
  • The board can see whether the awareness plan is working instead of just seeing completion numbers.
  • Training evidence becomes easier to reuse for customers, insurers, and compliance reviews.

Process

From kick-off to handover, step by step

Four steps from assessing the audience and risks, through designing the annual plan and creating tailored content, to measuring and refining what lands

1

Assess the audience and risks

We work out which behaviours matter most and where staff are most exposed.

2

Design the plan

Good Security builds the annual rhythm, topics, delivery mix, and success measures around those risks.

3

Create the material

The content and campaign approach are tailored to your roles, pace, and operating context.

4

Measure and refine

The plan includes the reporting and review approach needed to keep it useful over time.

Related services

The engagements that usually come next

Usually pairs with policy suite lifecycle management when policy expectations must match awareness themes, or the incident response plan suite when staff reporting is the gap

Run security as a working function

Stop Maintaining Policies Nobody Actually Reads

Put the policies the business actually needs in place, keep them current, and stop policy work turning into an annual scramble.

Respond when something goes wrong

Run The First Hour Of An Incident Without Winging It

Give the team a usable response plan for the incidents most likely to hurt the business, before the first real incident hits.

Not sure if this is the right next step for the business?

Book a call and we'll talk through whether this is the right next step, what you'd walk away with, and how it sits alongside anything the business already has in place.

Talk through whether this fits See where the wider gaps are

Questions buyers ask before committing

When is this the right fit?

Annual awareness training is getting completed, but it is not clearly changing the behaviours that still create business risk Use this when awareness needs a clearer plan, usually alongside broader security work rather than as a standalone fix.

What changes once the work is delivered?

You get an awareness plan tied to real business risk, clearer messaging priorities, and a more usable way to coach staff.